The Ultimate Steal - Yes it is September 13, 2009
Posted by thinkphd in : Miscellaneous , trackbackI took advantage of The Ultimate Steal, the discounted-for-students opportunity to purchase the MS Office 2007 suite for $59.95. I downloaded the program and exceeded the HughesNet FAP (Fair Access Policy), which put my internet speed on S-L-O-W for 24 hours. So I click install and get the message “The installation of this package failed.” Hmmm.
I tried a second time. Same “The installation of this package failed” message. I am really upset by now. Not only have I messed up my ability to access the NCU library this weekend by exceeding the FAP, I paid for something that I haven’t gotten yet. I worked through the help files and FAQs, and sent a note to Digital River, the company handling the sale. I read through the KB reading this problem, and if you are wondering, I have plenty of space on the computer.
There is no customer service number anywhere on the Ultimate Steal site. I did buy the back up CD and so I am hoping that the CD has all the files that I need to install the full program. In the meantime, I fell gypped - I paid good, hard-earned money for a product and haven’t been able to use it. I wasted a lot of time working through this tech issue, and so did not get as far along on my assignments this weekend.
So until Microsoft and Mr. Gates provide me with a little bit of customer and technical service to get this download installed, I say the The Ultimate Steal is an excellent name for the product.
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